## ITSI Content Pack The IT Service Intelligence (ITSI) Content Pack for Microsoft 365 provides the elements necessary to collect Microsoft Office 365 data from the hosts in your server environment and monitor your various services such as the performance, availability, security, incidents, and messages across your Microsoft 365 services. The content pack provides preconfigured services with KPIs that monitor critical functions. It also includes entity types to help you group and analyze entities in your environment. The content pack also provides dashboards and executive-level metrics so that technology leaders responsible for delivering the email, calendar, and communications across their organization can visually represent the service level they're delivering. For installation and configuration instructions, see [Install and configure the Content Pack for Microsoft 365](https://docs.splunk.com/Documentation/CPM365/latest/CP/Install). ## Contents For the full contents of the content pack and release notes, see [Release notes for the Content Pack for Microsoft 365](https://docs.splunk.com/Documentation/CPM365/latest/CP/ReleaseNotes).