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1328 lines
52 KiB
1328 lines
52 KiB
{
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"definition": {
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"data_sources": {
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"ds_23kkHJXp": {
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"name": "SNOW_IncidentsTable",
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"options": {
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_incident `itsi-cp-servicenow-search-range` | dedup sys_id | eval tnow = now() | eval opened_for=(tnow-strptime(opened_at,\"%Y-%m-%d %H:%M:%S\"))/3600 | sort -opened_for | table number, opened_for, assignment_group_name, priority, incident_state_name|rename number as \"Number\", opened_for as \"Opened for (h)\", category as \"Category\",name as \"User\", user as \"Username\", assignment_user_name as \"Assigned User\", assignment_user_username as \"Assigned Username\", assignment_group_name as \"Assignment Group\", priority as \"Priority\", incident_state_name as \"State\", short_description as \"Short Description\""
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},
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"type": "ds.search"
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},
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"ds_3DxZGCpT": {
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"meta": {
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"kpi_id": "da-itsi-cp-servicenow-e7bace9062e2b64bba8b2b1e",
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"service_id": "da-itsi-cp-servicenow-incidents"
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},
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"name": "Incidents - Incidents New",
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"options": {
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"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-e7bace9062e2b64bba8b2b1e)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_49ukEUSh": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-business-applications",
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"service_id": "da-itsi-cp-servicenow-business-applications"
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},
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"name": "Business Application - ServiceHealthScore",
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"options": {
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-business-applications)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_FpT9PHAo": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-incidents",
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"service_id": "da-itsi-cp-servicenow-incidents"
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|
},
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"name": "Incidents - ServiceHealthScore",
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|
"options": {
|
|
"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-incidents)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_JmaEB6ed": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-servicenow",
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"service_id": "da-itsi-cp-servicenow-servicenow"
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|
},
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"name": "ServiceNow - ServiceHealthScore",
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|
"options": {
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|
"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-servicenow)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_JwUX7bZn": {
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"meta": {
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"kpi_id": "da-itsi-cp-servicenow-4610a714e7072f8566a4f577",
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"service_id": "da-itsi-cp-servicenow-incidents"
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|
},
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|
"name": "Incidents - Incidents All P1 [excl: Closed or Canceled] (copy)",
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|
"options": {
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|
"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-4610a714e7072f8566a4f577)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_KRgQgOQC": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-events",
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"service_id": "da-itsi-cp-servicenow-events"
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|
},
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"name": "Events - ServiceHealthScore",
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|
"options": {
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-events)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_OeZ4nX3g": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-change-requests",
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"service_id": "da-itsi-cp-servicenow-change-requests"
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},
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"name": "Change Requests - ServiceHealthScore",
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|
"options": {
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-change-requests)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_R13vi5UG": {
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"name": "GEO_IncidentsNOTClosedCanceled",
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"options": {
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_incident location!=\"\" longitude!=\"\" latitude!=\"\" endpoint=* `itsi-cp-servicenow-search-range`\n| dedup sys_id \n| search NOT (dv_state IN (\"Closed\",\"Canceled\")) \n| lookup snow_cmn_location_list_lookup sys_id AS location OUTPUTNEW latitude longitude country full_name AS location_name \n| stats count by country \n| geom geo_countries featureIdField=country"
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},
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"type": "ds.search"
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},
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"ds_TBsASn65": {
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"meta": {
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"kpi_id": "da-itsi-cp-servicenow-d5409686d14304d5831ab8c2",
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"service_id": "da-itsi-cp-servicenow-incidents"
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},
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"name": "Incidents - Incidents Open",
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"options": {
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"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-d5409686d14304d5831ab8c2)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_U2h7aJKY": {
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"meta": {
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-incidents",
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"service_id": "da-itsi-cp-servicenow-incidents"
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},
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"name": "Incidents - ServiceHealthScore",
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"options": {
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-incidents)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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},
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"ds_ig1DiWfT": {
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"name": "SNOW_Punchcard",
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"options": {
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_incident `itsi-cp-servicenow-search-range`\n| dedup sys_id\n| eval tnow = now()\n| eval opened_for=(tnow-strptime(opened_at,\"%Y-%m-%d %H:%M:%S\"))/3600\n| stats count max(opened_for) by assignment_group_name priority\n| sort priority"
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},
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"type": "ds.search"
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},
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"ds_mDzEci6R": {
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"name": "ServiceNow_IncidentsTable-Large",
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"options": {
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_incident endpoint=* priority=* `itsi-cp-servicenow-search-range` | dedup sys_id | eval tnow = now() | eval opened_for=(tnow-strptime(opened_at,\"%Y-%m-%d %H:%M:%S\"))/3600 | sort -opened_for | table number, opened_for, category, name, user, assignment_user_username, assignment_user_name, assignment_group_name, priority, incident_state_name, short_description|rename number as \"Number\", opened_for as \"Opened for (h)\", category as \"Category\",name as \"User\", user as \"Username\", assignment_user_name as \"Assigned User\", assignment_user_username as \"Assigned Username\", assignment_group_name as \"Assignment Group\", priority as \"Priority\", incident_state_name as \"State\", short_description as \"Short Description\""
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},
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"type": "ds.search"
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},
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"ds_uEu5FV8L": {
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"meta": {
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"kpi_id": "da-itsi-cp-servicenow-bc222f3d5b89aba347119284",
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"service_id": "da-itsi-cp-servicenow-incidents"
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},
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"name": "Incidents - Incidents Closed",
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"options": {
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"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-bc222f3d5b89aba347119284)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
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},
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"type": "ds.search"
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}
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},
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"defaults": {
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"dataSources": {
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"global": {
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"options": {
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"queryParameters": {
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"earliest": "$global_time.earliest$",
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"latest": "$global_time.latest$"
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},
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"refresh": "$global_refresh_rate$",
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"refreshType": "delay"
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}
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}
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}
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},
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"description": "",
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"inputs": {
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"input_global_refresh_rate": {
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"data_sources": {},
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"options": {
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"defaultValue": "300s",
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"items": [
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{
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"label": "1 Minute",
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"value": "60s"
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},
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{
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"label": "5 Minutes",
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"value": "300s"
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},
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{
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"label": "30 Minutes",
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"value": "1800s"
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},
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{
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"label": "1 Hour",
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"value": "3600s"
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},
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{
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"label": "24 Hours",
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"value": "86400s"
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}
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],
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"token": "global_refresh_rate"
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},
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"title": "Global Refresh Rate",
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"type": "input.dropdown"
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},
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"input_global_trp": {
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"data_sources": {},
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"options": {
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"defaultValue": "-30d@d, now",
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"token": "global_time"
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},
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"title": "Global Time Range",
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"type": "input.timerange"
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}
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},
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"layout": {
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"global_inputs": [
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"input_global_trp",
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"input_global_refresh_rate"
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],
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"options": {
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"background_color": "#000000",
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"height": 1080.0,
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"show_title_and_description": true,
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