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1253 lines
49 KiB
1253 lines
49 KiB
{
|
|
"definition": {
|
|
"data_sources": {
|
|
"ds_1SHKofDn": {
|
|
"name": "ServiceNow_ChangeSchedule",
|
|
"options": {
|
|
"query": "`itsi-cp-servicenow-indexes` sourcetype=\"snow:cmn_schedule\" endpoint=* `itsi-cp-servicenow-search-range` \n| eval schedule_sys_class_name = dv_sys_class_name, schedule=sys_id \n| join schedule type=outer \n [ search `itsi-cp-servicenow-indexes` sourcetype=\"snow:cmn_schedule_span\" endpoint=* `itsi-cp-servicenow-search-range` ] \n| eval \"Schedule Name\" = schedule_sys_class_name, \"Days until schedule Active\" = daysUntilActive, \"Schedule Start Date\" = dv_start_date_time, \"Schedule End Date\" = dv_end_date_time, \"Schedule Name\"=dv_name, \"Schedule\"=dv_schedule, \"Schedule State\" = scheduleState, \"Schedule Type\" = schedule_sys_class_name \n| table \"Schedule\" \"Schedule Name\" \"Schedule Start Date\" \"Schedule End Date\" \"Schedule Name\" \"Schedule Type\" endpoint"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_49ukEUSh": {
|
|
"meta": {
|
|
"kpi_id": "SHKPI-da-itsi-cp-servicenow-business-applications",
|
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"service_id": "da-itsi-cp-servicenow-business-applications"
|
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},
|
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"name": "Business Application - ServiceHealthScore",
|
|
"options": {
|
|
"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-business-applications)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_6RfVcM3u": {
|
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"name": "ServiceNow_ChangeRequestsByPriority",
|
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"options": {
|
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_change_request endpoint=* `itsi-cp-servicenow-search-range` | dedup number | stats count(number) by priority"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_9uB8MM1Z": {
|
|
"name": "ServiceNow_ChangeRequestByStatus",
|
|
"options": {
|
|
"query": "`itsi-cp-servicenow-indexes` eventtype=snow_incident endpoint=* `itsi-cp-servicenow-search-range` | dedup sys_id| top limit=200 dv_state"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_JmaEB6ed": {
|
|
"meta": {
|
|
"kpi_id": "SHKPI-da-itsi-cp-servicenow-servicenow",
|
|
"service_id": "da-itsi-cp-servicenow-servicenow"
|
|
},
|
|
"name": "ServiceNow - ServiceHealthScore",
|
|
"options": {
|
|
"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-servicenow)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_KRgQgOQC": {
|
|
"meta": {
|
|
"kpi_id": "SHKPI-da-itsi-cp-servicenow-events",
|
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"service_id": "da-itsi-cp-servicenow-events"
|
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},
|
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"name": "Events - ServiceHealthScore",
|
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"options": {
|
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-events)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_OeZ4nX3g": {
|
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"meta": {
|
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"kpi_id": "SHKPI-da-itsi-cp-servicenow-change-requests",
|
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"service_id": "da-itsi-cp-servicenow-change-requests"
|
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},
|
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"name": "Change Requests - ServiceHealthScore",
|
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"options": {
|
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-change-requests)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_T6eaTycE": {
|
|
"meta": {
|
|
"kpi_id": "da-itsi-cp-servicenow-d671feaa360e04b7d3fd3620",
|
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"service_id": "da-itsi-cp-servicenow-change-requests"
|
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},
|
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"name": "Change Requests - Request Approvals",
|
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"options": {
|
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"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-d671feaa360e04b7d3fd3620)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_U2h7aJKY": {
|
|
"meta": {
|
|
"kpi_id": "SHKPI-da-itsi-cp-servicenow-incidents",
|
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"service_id": "da-itsi-cp-servicenow-incidents"
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},
|
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"name": "Incidents - ServiceHealthScore",
|
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"options": {
|
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"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-incidents)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_ac5jqS2E": {
|
|
"meta": {
|
|
"kpi_id": "SHKPI-da-itsi-cp-servicenow-change-requests",
|
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"service_id": "da-itsi-cp-servicenow-change-requests"
|
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},
|
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"name": "Change Requests - ServiceHealthScore",
|
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"options": {
|
|
"query": "`get_full_itsi_summary_kpi(SHKPI-da-itsi-cp-servicenow-change-requests)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_dUPcppmZ": {
|
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"name": "ServiceNow_ChangeTicketLookup",
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"options": {
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"query": "`itsi-cp-servicenow-indexes` eventtype=snow_change_request endpoint=* `itsi-cp-servicenow-search-range`\n| dedup sys_id \n| join cmdb_ci \n [ search `itsi-cp-servicenow-indexes` sourcetype=\"snow:cmdb_ci*\" (name=\"*\") `itsi-cp-servicenow-search-range`\n | rename sys_id as cmdb_ci ] \n| rename name as \"CI Name\", dv_requested_by as \"Requested By\", number as Number, description as Description, assigned_to_name as \"Assigned To\", change_state_name as State, priority as Priority\n| table Number, Description, \"Requested By\", \"CI Name\", \"Assigned To\", State, Priority"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_iBNNQ1BO": {
|
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"name": "ServiceNow_ChangeRequestsCountByState",
|
|
"options": {
|
|
"query": "`itsi-cp-servicenow-indexes` eventtype=snow_change_request endpoint=* `itsi-cp-servicenow-search-range` | dedup number | stats count(number) by change_state_name"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_mbZd2xN7": {
|
|
"name": "ServiceNow_ChangeApprovalTimeByApprover",
|
|
"options": {
|
|
"query": "`itsi-cp-servicenow-indexes` eventtype=snow_change_request endpoint=* `itsi-cp-servicenow-search-range`\n| dedup number | search dv_state=\"Closed\"\n| eval closureTime=(strptime(closed_at,\"%Y-%m-%d %H:%M:%S\")-strptime(opened_at,\"%Y-%m-%d %H:%M:%S\"))/3600 \n| stats count avg(closureTime) by assigned_to_name closureTime\n| sort _time"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_wPyHqMjz": {
|
|
"meta": {
|
|
"kpi_id": "da-itsi-cp-servicenow-c73b1463b3653022e3fb6065",
|
|
"service_id": "da-itsi-cp-servicenow-change-requests"
|
|
},
|
|
"name": "Change Requests - Requests Closed",
|
|
"options": {
|
|
"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-c73b1463b3653022e3fb6065)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
},
|
|
"ds_xfWr8dcB": {
|
|
"meta": {
|
|
"kpi_id": "da-itsi-cp-servicenow-126d38ce43df686ecaf0ade8",
|
|
"service_id": "da-itsi-cp-servicenow-change-requests"
|
|
},
|
|
"name": "Change Requests - Requests Open",
|
|
"options": {
|
|
"query": "`get_full_itsi_summary_kpi(da-itsi-cp-servicenow-126d38ce43df686ecaf0ade8)` `service_level_kpi_only` | timechart cont=false latest(alert_value) AS alert_value, latest(alert_color) AS alert_color"
|
|
},
|
|
"type": "ds.search"
|
|
}
|
|
},
|
|
"defaults": {
|
|
"dataSources": {
|
|
"global": {
|
|
"options": {
|
|
"queryParameters": {
|
|
"earliest": "$global_time.earliest$",
|
|
"latest": "$global_time.latest$"
|
|
},
|
|
"refresh": "$global_refresh_rate$",
|
|
"refreshType": "delay"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
"description": "",
|
|
"inputs": {
|
|
"input_global_refresh_rate": {
|
|
"data_sources": {},
|
|
"options": {
|
|
"defaultValue": "300s",
|
|
"items": [
|
|
{
|
|
"label": "1 Minute",
|
|
"value": "60s"
|
|
},
|
|
{
|
|
"label": "5 Minutes",
|
|
"value": "300s"
|
|
},
|
|
{
|
|
"label": "30 Minutes",
|
|
"value": "1800s"
|
|
},
|
|
{
|
|
"label": "1 Hour",
|
|
"value": "3600s"
|
|
},
|
|
{
|
|
"label": "24 Hours",
|
|
"value": "86400s"
|
|
}
|
|
],
|
|
"token": "global_refresh_rate"
|
|
},
|
|
"title": "Global Refresh Rate",
|
|
"type": "input.dropdown"
|
|
},
|
|
"input_global_trp": {
|
|
"data_sources": {},
|
|
"options": {
|
|
"defaultValue": "-30d@d,now",
|
|
"token": "global_time"
|
|
},
|
|
"title": "Global Time Range",
|
|
"type": "input.timerange"
|
|
}
|
|
},
|
|
"layout": {
|
|
"global_inputs": [
|
|
"input_global_trp",
|
|
"input_global_refresh_rate"
|
|
],
|
|
"options": {
|
|
"background_color": "#000000",
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"height": 1080.0,
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"show_title_and_description": true,
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"width": 1920.0
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},
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"structure": [
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