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The IT Service Intelligence (ITSI) Content Pack for Shared IT Infrastructure Components supports approaches for mapping service dependencies across the applications and departments within your IT environment. It contains sample services, a custom service analyzer view, and a glass table.

For installation and configuration instructions, see Install and configure the Content Pack for Shared IT Infrastructure Components.

Contents

For the full contents of the content pack and release notes, see What's new in the Content Pack for Shared IT Infrastructure Components.